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transparent;box-sizing:border-box;pointer-events:all}@media (max-width: 700px){form{border-bottom:none;font-size:1.24rem}}form .ahd-button-array .mobile-disclaimer{text-align:center;width:100%;color:#ade0ca;font-size:12px;margin:-0.5em 0 -0.4em 0}form .ahd-button-array .ahd-button::before{opacity:0.5}form .ahd-button-array .ahd-button:hover::before{opacity:1}#counter-cover{position:absolute;top:0;left:35%;transform:translateX(-50%);background-image:url("../img/red-screen.png");background-size:100% 100%;width:150%;height:100vh;max-height:inherit;z-index:2;background-position:70% center;box-sizing:border-box;border-right:40vw solid #550000;border-left:40vw solid #550000;overflow:hidden;opacity:0;-webkit-transition:opacity 0.3s;-moz-transition:opacity 0.3s;-o-transition:opacity 0.3s;transition:opacity 0.3s;display:none}@media (max-width: 700px){#counter-cover{left:50%;width:200%}}#uh-oh{display:block;position:absolute;top:0;left:50%;transform:translateY(-100%) translateX(-50%);height:10vh;width:100vw;z-index:5;pointer-events:none;background-image:url("../img/uh-oh.png");background-position:center top;background-size:100% 100%;background-repeat:no-repeat;opacity:1;-webkit-transition:opacity 0.3s;-moz-transition:opacity 0.3s;-o-transition:opacity 0.3s;transition:opacity 0.3s;display:none}#service-desk.animated #uh-oh{animation:drips 240s 1 forwards}#service-desk.animated #counter-cover{animation:fadein 240s 1 forwards}@keyframes neon-flicker-on{4%{opacity:0.3;text-shadow:0 0 10px #00f2ff}5%{opacity:0.1;text-shadow:none}5.5%{opacity:0.4;text-shadow:0 0 12px #00f2ff}6%{opacity:0;text-shadow:none}12%{opacity:0;text-shadow:none}13%{opacity:0.6;text-shadow:0 0 15px #00f2ff}14%{opacity:0.2;text-shadow:none}15%{opacity:0.7;text-shadow:0 0 20px #00f2ff}16%{opacity:0.1;text-shadow:none}20%{opacity:0.8;text-shadow:0 0 20px #00f2ff}21%{opacity:0.4;text-shadow:none}22%{opacity:0.9;text-shadow:0 0 25px #00f2ff}23%{opacity:0.2;text-shadow:none}26%{opacity:1;text-shadow:0 0 30px #00f2ff}26.5%{opacity:0.8;text-shadow:0 0 10px #00f2ff}27%{opacity:1;text-shadow:0 0 30px #00f2ff}27.5%{opacity:0.9;text-shadow:0 0 15px #00f2ff}28%{opacity:1;text-shadow:0 0 35px #00f2ff, 0 0 10px #00f2ff}40%{opacity:1;text-shadow:0 0 35px #00f2ff, 0 0 10px #00f2ff}100%{opacity:1;text-shadow:none}}@keyframes fadeout{0%{opacity:1}100%{opacity:0}}@keyframes fadein{50%{opacity:0}100%{opacity:1}}@keyframes drips{0%{transform:translateY(-100%) translateX(-50%);height:40vh}100%{transform:translateY(0) translateX(-50%);height:90vh}}@media (max-width: 700px){#uh-oh{background-position:left top;background-size:150% 100%}@keyframes drips{0%{transform:translateY(-100%) translateX(-50%);height:30vh}100%{transform:translateY(0) translateX(-50%);height:55vh}}}button#info{position:absolute;top:0;margin-top:1em;right:1em;font-weight:900;cursor:pointer;background:var(--accent-bright);color:var(--base);-webkit-font-smoothing:subpixel-antialiased;font-size:63%;line-height:1;box-sizing:border-box;width:1.5em;height:1.5em;border-radius:50%;text-align:center;padding:0.05em;border:none;z-index:4;font-weight:900;font-family:inherit}.complaint-label{color:var(--accent-bright);display:block;padding:0.5em 0}.complaint-container{padding:0.22em;border:2.5px solid var(--accent);border-radius:1.2em;min-height:2em;margin-right:19px;display:flex;align-items:flex-end;box-sizing:border-box;font-size:100%;cursor:pointer}textarea.complaint-box,textarea.complaint-box:disabled{width:100%;flex-grow:1;outline:none;padding:0.17em 0.7em 0.1em 0.7em;width:100%;resize:none;height:1em;font-size:100%;font-size:90%;padding-left:0.8em;padding-top:0.25em;background:transparent;border:none;color:white;opacity:1;font-family:var(--font-copy);letter-spacing:-0.015em;-webkit-font-smoothing:antialiased;cursor:text}textarea.complaint-box:placeholder-shown,textarea.complaint-box:disabled:placeholder-shown{cursor:pointer}textarea.complaint-box::placeholder,textarea.complaint-box:disabled::placeholder{color:#b3f068 !important}textarea.complaint-box:hover::placeholder,textarea.complaint-box:disabled:hover::placeholder{color:#dbffb0 !important}button.complain,a.complain{font-size:118%;-webkit-transition:background-color 0.2s;-moz-transition:background-color 0.2s;-o-transition:background-color 0.2s;transition:background-color 0.2s;width:1.55em;height:1.55em;border-radius:50%;border:none;flex-grow:0;flex-shrink:0;cursor:pointer;background-image:url("../img/up-arrow.svg");background-size:30% auto;background-repeat:no-repeat;background-position:center;cursor:default;background-color:#389460;pointer-events:none;position:relative}button.complain.active,a.complain.active{pointer-events:all;cursor:pointer;background-color:var(--accent-bright)}button.complain::after,a.complain::after{content:'';display:block;position:absolute;top:0px;left:0;width:100%;height:100%;background-color:var(--accent-bright);box-shadow:0 0 1em 0 var(--accent);z-index:-1;mix-blend-mode:lighten;border-radius:inherit;opacity:0;-webkit-transition:opacity 0.3s;-moz-transition:opacity 0.3s;-o-transition:opacity 0.3s;transition:opacity 0.3s}button.complain.active:hover::after,a.complain.active:hover::after{opacity:1}button.complain{padding:0}.prechecked::before,.claim ul li::before{content:'';display:inline-block;background:url("../img/check.svg");background-repeat:none;background-size:contain;width:1.1em;height:1.1em;transform:translateY(25%);margin-right:0.6em;margin-left:-0.3em}.ahd-button-array{display:flex;flex-direction:row;justify-content:center;width:100%;box-sizing:border-box;border-right:19px solid transparent;margin-top:1em;max-width:30em}a.ahd-button,button.ahd-button{flex-grow:1;text-align:center;display:block;text-decoration:none;color:white;position:relative;overflow:hidden;padding:0.7em;min-height:2.4em;box-sizing:border-box;border-radius:1.2em;line-height:1;margin:0 0.5em;-webkit-font-smoothing:subpixel-antialiased;border:none;cursor:pointer;font-family:inherit;padding:0.8em 1.45em 0.85em 1.45em;font-size:80%;margin:0.4em 0.2em;border-radius:1.35em;display:inline-block;background:rgba(189,91,163,0.33);overflow:visible;font-size:105%;position:relative;-webkit-transition:background-color 0.3s;-moz-transition:background-color 0.3s;-o-transition:background-color 0.3s;transition:background-color 0.3s}a.ahd-button:first-of-type,button.ahd-button:first-of-type{margin-left:0}a.ahd-button:last-of-type,button.ahd-button:last-of-type{margin-right:0}a.ahd-button::before,button.ahd-button::before{content:'';position:absolute;top:0;left:0;width:100%;height:100%;display:block;background:var(--accent);opacity:1;z-index:-1;-webkit-transition:background 0.15s,opacity 0.15s;-moz-transition:background 0.15s,opacity 0.15s;-o-transition:background 0.15s,opacity 0.15s;transition:background 0.15s,opacity 0.15s}a.ahd-button:hover::before,button.ahd-button:hover::before{opacity:1}@media (max-width: 700px){a.ahd-button,button.ahd-button{font-size:120%;margin:0.3em 0.15em}}a.ahd-button::before,button.ahd-button::before{display:none}a.ahd-button::before,button.ahd-button::before{content:'';display:block;position:absolute;top:0px;left:0;width:100%;height:100%;background:inherit;box-shadow:0 0 2em 0 var(--accent);background:var(--accent);z-index:0;mix-blend-mode:lighten;border-radius:inherit;opacity:0;-webkit-transition:opacity 0.3s;-moz-transition:opacity 0.3s;-o-transition:opacity 0.3s;transition:opacity 0.3s}a.ahd-button:hover,button.ahd-button:hover{background:#bd5ba3;background:var(--accent)}a.ahd-button.active,button.ahd-button.active{background:var(--accent)}a.ahd-button.active::before,button.ahd-button.active::before{opacity:1}a.ahd-button.green,button.ahd-button.green{background:var(--accent)}a.ahd-button.arrowed,button.ahd-button.arrowed{position:relative;padding-right:2.65em;padding-left:1.3em}a.ahd-button.arrowed::after,button.ahd-button.arrowed::after{content:'';display:block;position:absolute;right:1em;top:1.5em;width:1.1em;height:1em;transform:translateY(-50%);background-image:url("../img/arrow-white-long.svg");background-repeat:no-repeat;background-size:auto auto;border:none}@media (max-width: 700px){svg.curve-layer{display:none !important}.interface-pin{position:fixed;z-index:3}.interface-pin.unpinned{position:absolute}#panel1cnt{overflow-y:visible;height:auto}#panel1{min-height:100vh}#service-desk{transform:none !important;overflow:hidden;top:0;left:0}#service-desk #service-sign{width:100%;margin-left:0}#service-desk #counter,#service-desk #interface{width:100%;max-width:none !important}#service-desk #interface{padding:0;min-height:100vh}#counter-bg{opacity:0;display:block;pointer-events:none;top:0;left:-3vw;padding-left:3vw;padding-right:3vw;padding-top:3vw;height:61vw;width:97vw;z-index:3;transform:translateY(-3vw);background-color:rgba(0,85,85,0.5);-webkit-backdrop-filter:blur(2.5rem);backdrop-filter:blur(2.5rem);-webkit-transition:opacity 0.1s ease-in,height 0.1s;-moz-transition:opacity 0.1s ease-in,height 0.1s;-o-transition:opacity 0.1s ease-in,height 0.1s;transition:opacity 0.1s ease-in,height 0.1s}#counter-bg #mobile-title{position:absolute;bottom:1.2vw;left:0;width:100%;text-align:center;color:white;font-weight:normal;font-size:12px;padding-bottom:0.2em;line-height:1.4;letter-spacing:0;-webkit-font-smoothing:subpixel-antialiased;display:block}#counter-bg::after{content:'';background-color:rgba(255,255,255,0.1);display:block;width:100%;height:0.5px;opacity:0;bottom:0;left:0;position:absolute;-webkit-transition:opacity 0.2s ease-in;-moz-transition:opacity 0.2s ease-in;-o-transition:opacity 0.2s ease-in;transition:opacity 0.2s ease-in}#counter-bg.bordered::after{opacity:1}#counter{--r: 100vh;--r_compact: 14vw;--cx: 50vw;--cy: 17vw;top:auto;bottom:0;margin-top:0;width:100%;clip-path:circle(var(--r) at var(--cx) var(--cy));-webkit-transition:clip-path 0.3s ease-out,margin-top 50ms ease-out,transform 0.25s ease-out,bottom 0.2s;-moz-transition:clip-path 0.3s ease-out,margin-top 50ms ease-out,transform 0.25s ease-out,bottom 0.2s;-o-transition:clip-path 0.3s ease-out,margin-top 50ms ease-out,transform 0.25s ease-out,bottom 0.2s;transition:clip-path 0.3s ease-out,margin-top 50ms ease-out,transform 0.25s ease-out,bottom 0.2s}#counter::before{content:'';position:absolute;left:0;top:-100%;width:100%;height:200%;background-image:url("../img/store-bg2.jpg");background-repeat:no-repeat;background-size:cover;background-position:center center;opacity:0;-webkit-transition:opacity 0.3s ease-in,transform 3.3s;-moz-transition:opacity 0.3s ease-in,transform 3.3s;-o-transition:opacity 0.3s ease-in,transform 3.3s;transition:opacity 0.3s ease-in,transform 3.3s}#counter #desk #countertop #nametag{width:42%;left:6.5%;transform:translateY(-70%)}#counter #desk #countertop #counter-tally{width:33%;transform:translate(-50%, -75%)}#counter #desk #counterbottom{min-height:10vh;background-size:90% 150%}#counter #desk #counterbottom #desk-disclaimer{display:none}form{box-sizing:border-box;background-color:var(--base);width:100%;padding:5%;bottom:1px;bottom:0;position:relative}form .complaint-container{margin-right:0}form .ahd-button-array{border-right:none}form::after{content:'';width:100%;height:10px;position:absolute;display:block;bottom:-10px;left:0;background:var(--base)}#interface{justify-content:flex-end}#interface #chat-history{max-height:none !important;pointer-events:none}#interface #chat-history #messages{opacity:0;padding:5%;min-height:100vh;box-sizing:border-box;padding-bottom:11.5em;overflow:visible !important}#counter{will-change:bottom,margin-top,padding-top,clip-path,transform}#counter::before{will-change:opacity, transform}#counter #rep{will-change:max-width}#counter #rep .face{will-change:transform}}@media (max-width: 700px) and (max-width: 700px){html:not(.compact) #counter{margin-top:0 !important}}@media (max-width: 700px) and (max-width: 700px){.compact #counter{bottom:auto !important}}@media (max-width: 700px){.compact #service-desk::after,.compact #service-desk::before{opacity:0}.compact #service-desk::after{-webkit-transition:opacity 1s ease-in;-moz-transition:opacity 1s ease-in;-o-transition:opacity 1s ease-in;transition:opacity 1s ease-in}.compact #counter-bg{opacity:1;pointer-events:all}.compact #counter{margin-top:0 !important;bottom:auto !important;padding-top:0;clip-path:circle(var(--r_compact) at var(--cx) var(--cy));transform:none !important}.compact #counter::before{opacity:1;transform:scale(1);-webkit-transition:opacity 0.5s ease-out;-moz-transition:opacity 0.5s ease-out;-o-transition:opacity 0.5s ease-out;transition:opacity 0.5s ease-out}.compact #counter #rep{max-width:58vw !important}.compact #counter #rep .face{transform:translateY(2.5vw) translateX(-1vw)}.compact #service-desk #interface{z-index:2}.compact #service-desk #interface #chat-history{pointer-events:all}.compact #service-desk #interface #chat-history #messages{opacity:1;-webkit-transition:opacity 0.6s;-moz-transition:opacity 0.6s;-o-transition:opacity 0.6s;transition:opacity 0.6s}.compact form{-webkit-backdrop-filter:blur(2.5rem);backdrop-filter:blur(2.5rem);background-color:rgba(0,85,85,0.6)}.compact form .complaint-container{background-color:rgba(0,85,85,0.6)}.compact #service-sign{opacity:0}.compact #uh-oh,.compact #counter-cover{opacity:0 !important}}#panel2markerCnt{position:relative;width:100%}#panel2marker{overflow:visible;position:relative;z-index:50;width:100%;bottom:0}#panel2{min-height:95vh;background:var(--yellow);overflow:hidden;padding:4vw 0}#panel2 .p2-fg{display:flex;min-height:inherit;align-items:center;justify-content:center;flex-direction:column;text-align:center;width:90%;max-width:1300px;margin:0 auto}#panel2 #cta-headline{display:flex;align-items:center;justify-content:center;flex-direction:row}#panel2 #cta-headline h2{margin:0;padding:0;position:relative;z-index:3;width:53%;flex-basis:53%;max-width:10em;margin:0 auto}#panel2 #cta-headline .fig{width:50%;flex-basis:50%;position:relative;z-index:2}#panel2 #cta-headline .fig img{margin-left:-60%;margin-bottom:-62%;width:160%;max-width:40em;flex-basis:50%}#panel2 #cta-headline .fig::before{background-image:url("../img/glow2.png");width:200%;height:200%;top:19%;left:40%}#panel2 p.status{position:relative;z-index:3;margin:4em 0 2.5em 0}#panel2 p.copy-size-small{margin-top:1.2em;z-index:3}#panel2 button.cta-big{position:relative;z-index:3;background:#009579;color:white;font-size:140%;margin:0 auto;cursor:pointer;font-family:var(--font-copy);background-image:url("../img/arrow-white-short.svg");background-position:right 1em center;background-repeat:no-repeat;background-size:auto 35%;border:none;padding:0.5em 2.6em 0.6em 1.1em;border-radius:1.3em;font-weight:700;-webkit-font-smoothing:subpixel-antialiased}#panel2.dark{background:#0b0b0b;position:relative;padding:0;color:white}#panel2.dark:before{content:'';position:absolute;top:-7%;left:30%;transform:translateX(-40%);width:220%;height:120%;display:block;background-color:#0b0b0b;background-image:url("../img/caged-birds.jpg");background-position:60% center;background-size:auto 101%;background-repeat:no-repeat}#panel2.dark .spotlight{position:absolute;top:-3vw;left:50%;width:130vw;height:130vw;background-image:url("../img/spotlight-lowlight.png");background-repeat:no-repeat;background-size:100% 100%;transform:translate(-50%, -50%) rotate(90deg) scale(1);transform-origin:center center;pointer-events:none;opacity:1;animation:spotlightSearchReset 0.5s ease-out 1 forwards}#panel2.dark .spotlight:after{content:'';display:block;position:absolute;top:0;left:0;width:100%;height:100%;background-image:url("../img/spotlight-highlight.png");background-repeat:no-repeat;background-size:100% 100%;transform:scale(0.9)}#panel2.dark .spotlight.animated{animation:spotlightSearch 4s cubic-bezier(0.25, 1, 0.35, 1) 1 forwards;animation-delay:0s}#panel2.dark .spotlight.animated:after{animation:spotlightSearchHighlight 4s ease-in-out 1 forwards;animation-delay:0s}#panel2.dark .p2-fg{max-width:1350px;padding:4em 0;box-sizing:border-box}#panel2.dark #cta-headline{width:100%}#panel2.dark #cta-headline h2{text-shadow:0 0 0.5em rgba(11,11,11,0.75)}#panel2.dark #cta-headline h2 em{display:block;font-size:35%;letter-spacing:normal;color:var(--yellow);margin-bottom:1em;font-family:Noto Serif;font-weight:500}#panel2.dark #cta-headline .imgspace{width:47%}#panel2.dark p.status strong{color:var(--yellow)}#panel2.dark p.status .uline{display:inline-block;white-space:nowrap;position:relative}#panel2.dark p.status .uline::before{content:'';position:absolute;left:0;bottom:-0.45em;width:100%;height:0.5em;background-image:url("../img/uline.png");background-repeat:no-repeat;background-position:center top;background-size:contain}#panel2.dark button.cta-big{background-color:var(--yellow);color:#1d252c;margin-bottom:0.7em;position:relative;animation:elastic-pulse 1.5s ease-in-out infinite;background-image:none}#panel2.dark button.cta-big::before{content:'';background-image:url("../img/arrow-dark-short.svg");background-position:right 1em center;background-repeat:no-repeat;background-size:auto 35%;pointer-events:none;width:100%;height:100%;position:absolute;top:0;left:0;z-index:2}#panel2.dark button.cta-big::after{content:'';display:block;position:absolute;top:0px;left:0;width:100%;height:100%;background-color:#ffd527;box-shadow:0 0 1em 0 var(--yellow);z-index:-1;mix-blend-mode:lighten;border-radius:inherit;opacity:0;-webkit-transition:opacity 0.3s;-moz-transition:opacity 0.3s;-o-transition:opacity 0.3s;transition:opacity 0.3s}#panel2.dark button.cta-big:hover{animation-play-state:paused}#panel2.dark button.cta-big:hover::after{opacity:1}#panel2.dark p.copy-large{max-width:55em}#panel2.dark p.copy-size-small{position:relative}@media (max-width: 700px){#panel2.dark .p2-fg{padding:4em 0 2.5em 0}#panel2.dark button.cta-big{font-size:113%;text-wrap:pretty}#panel2.dark button.cta-big::before{background-size:auto 26%}#panel2.dark p.copy-large{margin-bottom:2em;margin-top:0;position:relative}#panel2.dark p.copy-large::before{content:'';position:absolute;top:0;left:0;width:100%;height:100%;z-index:-1;box-sizing:content-box;border-radius:1em;background:rgba(0,0,0,0.7);box-shadow:0 0 2em 2em rgba(0,0,0,0.7)}#panel2.dark .spotlight{display:none}#panel2.dark:before{display:none}#panel2.dark .p2-fg{display:normal}#panel2.dark #cta-headline{display:block}#panel2.dark #cta-headline h2{width:100%;max-width:none;position:relative}#panel2.dark #cta-headline h2:before{content:'';position:absolute;display:block;background-image:url("../img/caged-birds.jpg");background-position:60% center;background-size:auto 101%;background-repeat:no-repeat;z-index:-1;width:325vw;height:249vw;bottom:50vw;left:29%;width:325vw;height:206vw;bottom:39vw;left:34%;transform:translateX(-50%) translateY(100%);background-position:center center;background-size:auto 101%}#panel2.dark #cta-headline h2:after{content:'';position:absolute;top:-15vh;left:50%;width:250vh;height:250vh;background-image:url("../img/spotlight-mobile.png");background-repeat:no-repeat;background-size:100% 100%;transform:translate(-50%, -50%) rotate(130deg) scale(1);transform-origin:center center;pointer-events:none;opacity:1;z-index:-1;animation:spotlightSearchMobileReset 0.5s ease-out 1 forwards}#panel2.dark #cta-headline h2.animated:after{animation:spotlightSearchMobile 4s cubic-bezier(0.25, 1, 0.35, 1) 1 forwards;animation-delay:0s}#panel2.dark #cta-headline h2 em{font-size:45%}#panel2.dark .imgspace{height:66vw}}@keyframes spotlightSearch{0%{transform:translate(-50%, -50%) rotate(90deg) scale(1)}20%{transform:translate(-50%, -50%) rotate(55deg) scale(1.2)}40%{transform:translate(-50%, -50%) rotate(115deg) scale(1.5);top:-3vw}75%{transform:translate(-50%, -50%) rotate(25deg) scale(3.5);top:-20vw}100%{transform:translate(-50%, -50%) rotate(5deg) scale(3.5)}0%{opacity:1}60%{opacity:1;animation-timing-function:ease-out}80%{opacity:0}100%{opacity:0}}@keyframes spotlightSearchHighlight{0%{opacity:1}40%{opacity:1}60%{opacity:0}100%{opacity:0}}@keyframes spotlightSearchReset{0%{transform:translate(-50%, -50%) rotate(5deg) scale(3.5);opacity:0}100%{transform:translate(-50%, -50%) rotate(90deg) scale(1);opacity:1}}@keyframes spotlightSearchMobile{0%{transform:translate(-50%, -50%) rotate(120deg) 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